sunflower lanyard program for travel

1. Check if your airport participates: Before your trip, visit the official Hidden Disabilities Sunflower website (hdsunflower.com) and use their map or search by ZIP code to see which airports, train stations, or travel centers near you are part of the program. This will tell you if the lanyard is likely to be recognized at your departure and arrival airports.

2. Get a lanyard before you travel: You can purchase a sunflower lanyard online for a very low cost (often under $5) from the Hidden Disabilities Sunflower website or from other retailers. Many participating airports also give them away for free at information desks, customer service counters, or security checkpoints. If you want one mailed to you before your trip, order it at least two weeks in advance.

3. Put the lanyard on your loved one (and yourself if available): The person with dementia wears the sunflower lanyard around their neck. Some airports also offer a companion lanyard for the caregiver, so both are visibly part of the same travel party. If you only have one, the person with dementia wears it.

4. At the airport, approach staff with a simple phrase: When you reach the check-in counter, security line, or gate, you can say, 'My companion has dementia and is wearing a sunflower lanyard. We may need a little extra time or help.' You do not need to explain further. The lanyard does the talking, but a brief verbal heads-up can ensure staff know what to look for.

5. Use the lanyard at security: At the TSA checkpoint, inform the agent that your loved one has dementia and is wearing the sunflower lanyard. Ask if they can offer a more relaxed screening, such as allowing the person to remain seated or moving through a separate lane. Note that TSA does not officially train on the program, so be prepared to explain what the lanyard means if the agent is unfamiliar.

6. Request early boarding: At the gate, show the lanyard to the airline agent and ask if you can board early. Many airlines will allow it, which reduces the stress of navigating crowded aisles and finding seats while other passengers are boarding.

7. Use the lanyard for wayfinding: If your loved one becomes confused or wanders, airport staff who see the lanyard may approach and offer help. You can also proactively ask at the information desk for assistance getting to your gate, restroom, or baggage claim.

8. Remove the lanyard after security if you prefer: If you are worried about the lanyard drawing unwanted attention in the terminal or on the plane, you can take it off once you are through security and at the gate. Put it back on if you need help again.

9. Have a backup plan: Because not all staff know the program, always carry a written note or a medical ID card that states the person has dementia and may need assistance. The lanyard is a helpful signal, but it is not a substitute for clear communication.